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City of Torrance Citizen Portal

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Account Registration


You will be asked to provide the following information to create an account:

  • A User Name
  • An email address for this account
  • A password you will use to keep your account secure
  • A security question and its answer
  • Contact Information

Required information will be marked with a red asterisk.
After entering the required information, this system will send an email to the email address you specified to confirm the account.

Please review and accept the terms below to proceed.

Click here to read the complete City Web Site Policy Disclaimer.



This web site is owned and operated by the City of Torrance ("CITY"), offered to the User conditioned on acceptance by the User without modification of the terms, conditions and notices contained herein.  Use of content, services, and/or products presented in any and all areas of this site constitutes the User's agreement to abide by the following terms and conditions and those posted in specific areas of the site.


Although every effort is made to maintain an accurate web site, the CITY does not guarantee absolute accuracy, reliability or timeliness of any information in the site's content nor does it endorse any content, viewpoint, products or services linked from this site.  The CITY disclaims any liability for errors and omissions in the site's content, as well as the contents of web sites linked to the CITY's web site.  All materials and services in this site and links to third-party sites are provided "as is" without warranty of any kind.  The content published on this web site may include inaccuracies or typographical errors.  Neither the CITY nor any officer, employee or agent of the CITY makes any representations and to the fullest extent allowed by law, disclaims all warranties, express or implied, including, but not limited to warranties of merchantability, accuracy and fitness for a particular purpose, non-infringement, and title regarding the suitability of the information; the accuracy, reliability, completeness or timeliness of the content, services, products, text, graphics, links, or other items contained within this site, or the results obtained from accessing and using this site and/or the content contained herein. 

Use of this site is at User's own risk.  The CITY disclaims any liability for lost data, malfunctions, or security issues arising from vendors or services along the internet connection or transmission route to the CITY's web site.  Further, the CITY disclaims any liability due to unauthorized or illegal actions by third parties including, but not limited to hacking, whether at the CITY's web site, CITY's network, CITY's server, CITY's internet service provider (ISP) vendor or at internet routing links, the User's internet service provider (ISP), the User's network or dialup line, or the User's computer.  The CITY does not warrant that the functions contained in the materials on the CITY's web site or server that makes it available will be uninterrupted or error-free, that defects will be corrected, or that this site is free of viruses, spyware, or other harmful components.  The User assumes the entire cost of all necessary maintenance, repair or correction.  In no event will the CITY be liable for any damages of any nature based upon any theory of liability, including but not limited to contract, negligence or other torts (including intentional torts), including but not limited to damages for loss of use of property, loss of profits, lost, compromised, or impaired claims, lost savings, lost fees, or any other damages whatsoever, arising out of or relating in any way to the use of this website.  The site may also contain advice, opinions and statements of various information providers or content providers.  As the CITY does not represent or endorse the accuracy or reliability of any advice, opinion, statement or other information provided by any information provider or content provider, reliance upon such information will also be at User's own risk.


On certain occasions, the public has opportunities to share personal information online with the CITY in order to facilitate better correspondence and online services.  The CITY will not disclose this information to any third party, unless required to do so under federal or state law, including, but not limited to the California Public Records Act.  As such, some of this information, perhaps even including the User's e-mail address, may not be considered private and may be subject to disclosure under public records laws.  The information collected is subject to the same controls and uses as that collected by the CITY offices visited in person or submitted on paper.  The information voluntarily submitted to the CITY will be used only for correspondence or official CITY business.  The User does not have to provide personal information to visit the CITY web site or download information from the site.  The CITY will take all reasonable precautions to safeguard the confidentiality of personal information, but will nevertheless not be held liable for any injury caused by the disclosure of that information, whether caused by security breach, accident, inadvertence, or any other act resulting in disclosure.      


Any information that could be collected from or for a minor 13 years of age or younger by any CITY web site is subject to the guidelines of the CITY's general privacy policy, as described in this Agreement.  Consequently, visitors should be aware that personal information requested from or volunteered by minors online or by e-mail will be treated in the same manner as information given by an adult.  This information may become a public record, and as such may be subject to public access.  Parents should guide their children when children are asked to provide personal information online. 


By accessing the CITY's web site, the User acknowledges that content, including and without limitation, text, software, music, sound, photographs, video, graphics or other material contained in this web site, may be protected by copyrights, trademarks, service marks, patents or other copyright or trademark laws.  The CITY permits the User to make a copy of this content for personal, non-commercial use only, provided that you keep all copyright and other proprietary notices intact. The right to use it is not transferable to any other person or entity.  You may not modify, copy, reproduce, republish, upload, post, transmit, display, perform, publish, license, create derivative works from, transfer, sell or distribute in any way information or content available through the web site, including code and software, with the exception of public documents such as agendas or meeting minutes.  In addition, the information may not be taken out of context or presented in an unfair, misleading or discriminatory manner. 

Continued. Click here to read the complete City Web Site Policy Disclaimer.
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